GlobalProtect Download: How to Install and Use the VPN Service
If you are looking for a way to secure your remote access to your organization's network and data, you might want to consider using GlobalProtect. GlobalProtect is a VPN service that provides flexible, identity-based access control for mobile users everywhere. In this article, we will explain what GlobalProtect is, what are its benefits and features, and how to download, install, and use it on different devices.
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What is GlobalProtect and why do you need it?
GlobalProtect is a VPN service that extends the protection of the Palo Alto Networks Security Operating Platform to the members of your mobile workforce, no matter where they go. It secures traffic by applying the platform's capabilities to understand application use, associate the traffic with users and devices, and enforce security policies with next-generation technologies.
You need GlobalProtect if you want to:
Prevent breaches and secure the mobile workforce
Provide secure access to internal and cloud-based business applications
Implement Zero Trust Network Access (ZTNA) principles
Filter access to malicious domains and adult content
Control access and enforce policies for SaaS applications
Support Bring Your Own Device (BYOD) policies
Enable two-factor authentication for sensitive resources
What are the benefits of using GlobalProtect?
Some of the benefits of using GlobalProtect are:
It provides consistent security policies across all mobile application traffic, regardless of where or how users and devices connect
It delivers transparent, risk-free access to sensitive data with an always-on, secure connection
It eliminates blind spots in your remote workforce traffic with full visibility across all applications, ports, and protocols
It simplifies remote access management with identity-aware authentication and client or clientless deployment methods for mobile users
It assesses device health and security posture before connecting to the network and accessing sensitive data for ZTNA
What are the features of GlobalProtect?
Some of the features of GlobalProtect are:
Internet gateways for traffic inspection. GlobalProtect uses Palo Alto's next-generation firewalls as Internet gateways. These gateways inspect all incoming and outgoing traffic for threats, malware, phishing, credential theft, evasion tools, and more
App-ID technology that identifies application traffic, regardless of port number, and enables organizations to establish policies to manage application usage based on users and devices
User-ID technology that identifies users and group memberships for visibility as well as the enforcement of role-based network security policies
SSL Decryption that inspects and controls applications that are encrypted with SSL/TLS/SSH traffic and stops threats within the encrypted traffic</li - Content-ID technology that identifies and controls the transfer of sensitive data, such as credit card numbers, social security numbers, and health records
WildFire cloud-based threat analysis service that detects and blocks unknown malware, exploits, and command-and-control traffic
GlobalProtect cloud service that provides scalable and cost-effective cloud-based security infrastructure for mobile users
GlobalProtect app that runs on Windows, macOS, Linux, iOS, and Android devices and provides secure connectivity to the network
GlobalProtect portal that authenticates users and devices and provides the app configuration information
GlobalProtect clientless VPN that provides secure access to web applications without requiring the app installation
How to download and install GlobalProtect for Windows
If you want to use GlobalProtect on your Windows device, you need to download and install the GlobalProtect app first. Here are the steps to do so:
Step 1: Log in to the GlobalProtect portal
To download the GlobalProtect app, you need to log in to the GlobalProtect portal using your organization's URL. For example, You will be prompted to enter your username and password. You may also need to provide a second factor of authentication, such as a one-time password or a biometric verification.
Step 2: Navigate to the app download page
After you log in to the portal, you will see a page with a link to download the app for your device. Click on the link that says "Download Windows 64 bit GlobalProtect agent" or "Download Windows 32 bit GlobalProtect agent" depending on your system architecture. You can check your system type by right-clicking on "This PC" and selecting "Properties".
Step 3: Download the app
The app download will start automatically. You can see the progress of the download in your browser's download manager. The file name will be something like "GlobalProtect64.msi" or "GlobalProtect32.msi". The file size will be around 20 MB.
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Step 4: Open the software installation file
Once the download is complete, you can open the software installation file by double-clicking on it or by selecting "Open" from the download manager. You may see a security warning asking you if you want to run this file. Click on "Run" or "Yes" to proceed.
Step 5: Complete the GlobalProtect app setup
The GlobalProtect app setup wizard will guide you through the installation process. You will need to accept the license agreement, choose the installation folder, and click on "Install". The installation will take a few minutes. When it is done, you will see a message saying "Installation Complete". Click on "Finish" to exit the wizard.
How to use GlobalProtect for Windows
After you install the GlobalProtect app, you can use it to connect to a gateway and access internal and cloud-based applications. Here are the steps to do so:
Step 1: Connect to a gateway
To connect to a gateway, you need to launch the GlobalProtect app from your Start menu or system tray. You will see a window with a field to enter a portal address. Enter the same URL that you used to log in to the portal, such as Click on "Connect". You will be prompted to enter your username and password again. You may also need to provide a second factor of authentication. Once you are authenticated, you will see a message saying "Connected". You can also see the name of the gateway that you are connected to.
Step 2: Access internal and cloud-based applications
Once you are connected to a gateway, you can access internal and cloud-based applications as if you were on your organization's network. For example, you can open your web browser and go to an intranet site or a SaaS application. You can also use other applications that require network access, such as email clients or file-sharing tools. All your traffic will be encrypted and protected by GlobalProtect.
Step 3: Monitor your connection status and statistics
You can monitor your connection status and statistics by clicking on the GlobalProtect icon in your system tray. You will see a window with information such as:
The name of the gateway that you are connected to
The IP address that is assigned to your device
The duration of your connection
The amount of data that you have sent and received
The encryption and authentication methods that are used
The status of the app and the gateway
You can also click on the "Settings" icon to access more options, such as:
Disconnecting from the gateway
Switching to another gateway
Changing your password
Viewing the app logs and troubleshooting information
Updating the app to the latest version
Uninstalling the app from your device
How to download and install GlobalProtect for other devices
If you want to use GlobalProtect on other devices, such as macOS, iOS, Android, or Linux, you need to download and install the GlobalProtect app for those devices. The steps are similar to the ones for Windows, but with some variations. Here are the general steps for each device:
For macOS devices
Log in to the GlobalProtect portal using your organization's URL, such as
Click on the link that says "Download Mac 32/64 bit GlobalProtect agent". The file name will be something like "GlobalProtect.pkg". The file size will be around 20 MB.
Open the software installation file by double-clicking on it or by selecting "Open" from the download manager. You may see a security warning asking you if you want to open this file. Click on "Open" to proceed.
The GlobalProtect app setup wizard will guide you through the installation process. You will need to enter your administrator password, accept the license agreement, and click on "Install". The installation will take a few minutes. When it is done, you will see a message saying "The installation was successful". Click on "Close" to exit the wizard.
For iOS devices
Go to the App Store on your iOS device and search for "GlobalProtect". Alternatively, you can use this link to access the app page directly.
Tap on the "Get" button to download and install the app. You may need to enter your Apple ID password or use Touch ID or Face ID to confirm.
The app will appear on your home screen with an icon that looks like a globe with a shield. Tap on it to open it.
The first time you open the app, you will see a message asking you if you want to allow GlobalProtect to add VPN configurations. Tap on "Allow" to proceed. You may need to enter your device passcode or use Touch ID or Face ID to confirm.
For Android devices
Go to the Google Play Store on your Android device and search for "GlobalProtect". Alternatively, you can use this link to access the app page directly.
Tap on the "Install" button to download and install the app. You may need to accept some permissions, such as access to your network and storage.
The app will appear on your app drawer with an icon that looks like a globe with a shield. Tap on it to open it.
The first time you open the app, you will see a message asking you if you want to allow GlobalProtect to set up a VPN connection. Tap on "OK" to proceed.
For Linux devices
Log in to the GlobalProtect portal using your organization's URL, such as
Click on the link that says "Download Linux 32/64 bit GlobalProtect agent". The file name will be something like "GlobalProtect_deb-5.2.6.0-21.deb" or "GlobalProtect_rpm-5.2.6.0-21.rpm" depending on your Linux distribution. The file size will be around 40 MB.Open the software installation file by double-clicking on it or by using a command line tool, such as dpkg or rpm. You may need to enter your administrator password or use sudo to proceed.
The GlobalProtect app setup will install the app on your device. You will see a message saying "Installation complete" when it is done.
How to use GlobalProtect for other devices
After you install the GlobalProtect app on your device, you can use it to connect to a gateway and access internal and cloud-based applications. The steps are similar to the ones for Windows devices, but with some variations. Here are the general steps for each device:
For macOS devices
To connect to a gateway, you need to launch the GlobalProtect app from your Applications folder or menu bar. You will see a window with a field to enter a portal address. Enter the same URL that you used to log in to the portal, such as Click on "Connect". You will be prompted to enter your username and password again. You may also need to provide a second factor of authentication. Once you are authenticated, you will see a message saying "Connected". You can also see the name of the gateway that you are connected to.
To access internal and cloud-based applications, you can use your web browser or other applications as usual. All your traffic will be encrypted and protected by GlobalProtect.
To monitor your connection status and statistics, you can click on the GlobalProtect icon in your menu bar. You will see a window with information similar to the one for Windows devices. You can also click on the "Settings" icon to access more options, such as disconnecting from the gateway, switching to another gateway, changing your password, viewing the app logs and troubleshooting information, updating the app to the latest version, and uninstalling the app from your device.
For iOS devices
To connect to a gateway, you need to launch the GlobalProtect app from your home screen. You will see a window with a field to enter a portal address. Enter the same URL that you used to log in to the portal, such as Tap on "Connect". You will be prompted to enter your username and password again. You may also need to provide a second factor of authentication. Once you are authenticated, you will see a message saying "Connected". You can also see the name of the gateway that you are connected to.
To access internal and cloud-based applications, you can use your web browser or other apps as usual. All your traffic will be encrypted and protected by GlobalProtect.
To monitor your connection status and statistics, you can tap on the GlobalProtect icon in your app window. You will see a window with information similar to the one for Windows devices. You can also tap on the "Settings" icon to access more options, such as disconnecting from the gateway, switching to another gateway, changing your password, viewing the app logs and troubleshooting information, updating the app to the latest version, and uninstalling the app from your device.
For Android devices
To connect to a gateway, you need to launch the GlobalProtect app from your app drawer. You will see a window with a field to enter a portal address. Enter the same URL that you used to log in to the portal, such as Tap on "Connect". You will be prompted to enter your username and password again. You may also need to provide a second factor of authentication. Once you are authenticated, you will see a message saying "Connected". You can also see the name of the gateway that you are connected to.
To access internal and cloud-based applications, you can use your web browser or other apps as usual. All your traffic will be encrypted and protected by GlobalProtect.
To monitor your connection status and statistics, you can tap on the GlobalProtect icon in your notification bar or app window. You will see a window with information similar to the one for Windows devices. You can also tap on the "Settings" icon to access more options, such as disconnecting from the gateway, switching to another gateway, changing your password, viewing the app logs and troubleshooting information, updating the app to the latest version, and uninstalling the app from your device.
For Linux devices
To connect to a gateway, you need to launch the GlobalProtect app from your application menu or terminal. You will see a window with a field to enter a portal address. Enter the same URL that you used to log in to the portal, such as Click on "Connect". You will be prompted to enter your username and password again. You may also need to provide a second factor of authentication. Once you are authenticated, you will see a message saying "Connected". You can also see the name of the gateway that you are connected to.
To access internal and cloud-based applications, you can use your web browser or other applications as usual. All your traffic will be encrypted and protected by GlobalProtect.
To monitor your connection status and statistics, you can click on the GlobalProtect icon in your system tray or app window. You will see a window with information similar to the one for Windows devices. You can also click on the "Settings" icon to access more options, such as disconnecting from the gateway, switching to another gateway, changing your password, viewing the app logs and troubleshooting information, updating the app to the latest version, and uninstalling the app from your device.
Conclusion
GlobalProtect is a VPN service that provides flexible, identity-based access control for mobile users everywhere. It secures traffic by applying the Palo Alto Networks Security Operating Platform capabilities to understand application use, associate the traffic with users and devices, and enforce security policies with next-generation technologies. It also provides consistent security policies across all mobile application traffic, regardless of where or how users and devices connect.
If you want to use GlobalProtect on your device, you need to download and install the GlobalProtect app from the GlobalProtect portal using your organization's URL. Then, you need to connect to a gateway and access internal and cloud-based applications as if you were on your organization's network. You can also monitor your connection status and statistics and access more options from the app settings.
If you have any questions or issues with GlobalProtect, you can contact your IT administrator or visit the Palo Alto Networks website for more information and support.
FAQs
What are the system requirements for GlobalProtect?
The system requirements for GlobalProtect vary depending on the device and operating system that you are using. Here are some general requirements for each device:
Device
Operating System
Memory
Disk Space
Windows
Windows 7 or later
1 GB RAM or more
100 MB or more
macOS
macOS 10.12 or later
1 GB RAM or more
100 MB or more
iOS
iOS 10.0 or later
N/A
N/A
Android
Android 5.0 or later
N/A100 MB or more
Linux
Ubuntu 14.04 or later, CentOS 7.0 or later, RHEL 7.0 or later, Debian 8.0 or later, openSUSE 13.2 or later
1 GB RAM or more
100 MB or more
How can I troubleshoot GlobalProtect issues?
If you encounter any issues with GlobalProtect, such as connection failures, slow performance, or errors, you can try the following steps to troubleshoot them:
Check your network connection and make sure it is stable and reliable.
Check your device settings and make sure they are compatible with GlobalProtect requirements.
Check your app settings and make sure they are correct and up to date.
Check the app logs and troubleshooting information for any clues or error messages.
Contact your IT administrator or Palo Alto Networks support for further assistance.
How can I update GlobalProtect to the latest version?
To update GlobalProtect to the latest version, you can follow these steps:
Log in to the GlobalProtect portal using your organization's URL, such as
Click on the link that says "Download Windows 64 bit GlobalProtect agent" or "Download Windows 32 bit GlobalProtect agent" depending on your system architecture. You can also download the app for other devices from the same page.
Open the software installation file and follow the instructions to install the new version of the app. You may need to uninstall the old version first.
Launch the app and connect to a gateway as usual.
How can I uninstall GlobalProtect from my device?
To uninstall GlobalProtect from your device, you can follow these steps:
Disconnect from the gateway and exit the app.
For Windows devices, go to Control Panel > Programs > Programs and Features and select "GlobalProtect" from the list of programs. Click on "Uninstall" and follow the instructions to remove the app from your device.
For macOS devices, go to Applications folder and drag "GlobalProtect" to the Trash. Empty the Trash to complete the uninstallation.
For iOS devices, tap and hold on the GlobalProtect icon on your home screen until it starts to wiggle. Tap on the "X" button on the top left corner of the icon and confirm that you want to delete the app.
For Android devices, go to Settings > Apps and select "GlobalProtect" from the list of apps. Tap on "Uninstall" and confirm that you want to remove the app from your device.
For Linux devices, use a command line tool, such as dpkg or rpm, to remove the app from your device. For example, sudo dpkg -r globalprotect or sudo rpm -e globalprotect.
What are some alternatives to GlobalProtect?
If you are looking for some alternatives to GlobalProtect, you may want to consider these VPN services:
Cisco AnyConnect: A VPN service that provides secure access to enterprise networks across any device
NordVPN: A VPN service that provides fast and secure access to over 5,000 servers in 60 countriesExpressVPN: A VPN service that provides fast and secure access to over 3,000 servers in 94 countries
OpenVPN: A VPN service that provides open source and customizable solutions for various platforms and devices
These are some of the alternatives that you can try, but they may not offer the same level of security, performance, and integration as GlobalProtect. Therefore, you should consult your IT administrator before using any other VPN service.
I hope you found this article helpful and informative. If you have any feedback or questions, please feel free to leave a comment below. Thank you for reading! 44f88ac181
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